AI Chat + CRM

An AI that never sleeps, and a CRM that never forgets

Your AI assistant answers enquiries 24/7, shares product information, captures contact details and hands over to a human the moment it's needed. Every conversation lands in your CRM — qualified, scored and assigned to the right salesperson.

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C
Caplora AI AssistantOnline · replies instantly
Hi, do you have the new collection in stock?
Yes! The new collection just arrived 🎉 Would you like me to send you the catalogue, or book you a viewing at our showroom?
Book a viewing please, this Saturday.
Perfect — may I have your name and mobile number so our consultant can confirm your Saturday slot?
✓ Lead captured → CRM · Intent: showroom-visit · Assigned: Sales Team A
How It Works

From first hello to closed deal

  • 24/7 AI answers — instant responses to enquiries on your website, WhatsApp and social channels
  • Human hand-off — the AI detects when a customer needs a person and routes seamlessly to your team
  • Lead capture & qualification — contact, enquiry and intent recorded and scored as leads or opportunities
  • Sales assignment — qualified leads auto-assigned to the right salesperson with full conversation context
  • Adjustable at the backend — intents, qualifying conditions, workflows, roles and assignments are all configurable as your playbook evolves
The Backend

Dashboards, workflows and approvals built in

Managers see the pipeline in real time — request and approval workflows, user roles and department views keep the whole team accountable.

CRM executive dashboard with approvals pipeline
  • Executive dashboards with pipeline, budget and department analytics
  • Workflow designer — define approval steps, roles and assignment rules
  • WhatsApp notifications for requests, approvals and lead hand-offs
  • Full audit trail of every enquiry, action and decision
  • Exportable reporting for management reviews
See It Live

Stop losing after-hours enquiries

Most buyers message outside office hours. Put an AI on duty tonight.

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